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Service

Ongoing support of our installed customer base is one of our core missions at Thermo-Trol Systems. Many customers choose to extend and/or expand our service support capabilities long after warranty expiration. We can fulfill customer service needs by providing a custom support program for any application.
 
Local Applications Support
We retain documentation and software database copies of all completed jobs.

Telephone Support
Technical experts assist customers via the telephone to identify and resolve operational problems.

On-Line Service
We provide assistance via the internet to troubleshoot customer systems and resolve operational problems.

On-Site Service
On-site visits from one of our service technicians are arranged for emergency calls, special projects, or program modifications.

Contract Service Support
Our Service Department provides a wide variety of service offerings to meet any customer requirement. Services may include any of the following:

Account Manager
Documentation Services
Preventative Maintenance
Dedicated Service Team
Priority Response Time
System Commissioning
Database Protection
Technology Upgrades
Systems Training
Parts Coverage

Thermo-Trol Systems is a
UL® Listed Industrial Control Panel Manufacturer in the US and Canada

NITW E147487       UL508A Standard

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